Finalist IT Group BV, hereinafter referred to as “Finalist,” located at Weena 690, 3012 CN Rotterdam, is responsible for processing personal data as outlined in this privacy statement.

Personal data we process

Finalist processes your personal data because you use our products and/or services and/or because you provided it to us. Below is an overview of the personal data we process:

  • First and last name
  • Address details
  • Telephone number
  • Email address
  • IP address
  • Other personal data you actively provide, for example, by creating a profile on this website or through written and/or telephone correspondence
  • Location data
  • Data about your activities on our website
  • Internet browser and device type

Special and/or sensitive personal data

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. We recommend that parents be involved in their children’s online activities to prevent data collection about children without parental consent.

If you believe that we have collected personal data about a minor without such consent, please contact us at privacyofficer@finalist.nl, and we will delete this information.

Additionally, Finalist will never request other special and/or sensitive personal data, as we do not wish to process this information.

Processing: purpose and legal basis

Finalist processes your personal data for purposes including but not limited to:

  • Sending newsletters and/or promotional materials.
  • Contacting you via phone or email if necessary to perform our services.
  • Informing you about changes to our services and products.
  • Contacting you about a job vacancy.
  • Allowing you to create an account and use our applications.
  • Delivering goods and services to you.
  • Improving our website to provide visitors with relevant information more efficiently.

The legal basis for this processing is either Contract or Consent.

Automated decision-making

Finalist does not use systems that make decisions based on automated processing that could have significant consequences for individuals.

How long we retain data

Finalist does not retain your personal data longer than necessary to achieve the purposes for which it was collected. There is no legal obligation to retain data for a specific period. Data deletion is therefore managed through a manual procedure, where data is removed from our CRM systems no later than two years after the termination of the last agreement.

For job applicants, data is retained for a maximum of four weeks unless the applicant explicitly consents to a longer retention period. In that case, personal data is retained for up to one year.

Sharing personal data

For marketing activities, Finalist has agreements with third parties. In some cases, we share data with these parties to conduct our campaigns. Finalist has data processing agreements with these third parties and ensures proper use of the data. These companies work on behalf of Finalist and only access necessary data (name and phone number). Finalist does not share your personal data with other third parties.

Cookies or similar technologies

Finalist uses functional, analytical, and tracking cookies. A cookie is a small text file stored in your browser on your computer, tablet, or smartphone during your first visit to this website. Finalist uses cookies with purely technical functionality to ensure the website works properly and remembers your preferences. These cookies also help optimize the website. Additionally, we place cookies to track your browsing behavior, enabling us to offer tailored content and advertisements.

During your first visit to our website, we informed you about these cookies and requested your consent to place them. You can opt out of cookies by configuring your internet browser to stop storing cookies. You can also delete any previously stored information via your browser settings.

Accessing, modifying, or deleting your data

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Finalist. You also have the right to data portability, meaning you can request us to send the personal data we have about you in a computer file to you or another organization of your choice.

Send your request for access, correction, deletion, data transfer, or withdrawal of consent/object to privacyofficer@finalist.nl. Please note that, aside from consent, there may be other legal bases for processing your data, such as fulfilling a contract.

To ensure the request for access, correction, or deletion is made by you, we ask you to include a copy of your ID with your request. Please black out your photo, MRZ (machine-readable zone, the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond as quickly as possible, but no later than four weeks.

Finalist also informs you that you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), via this link.

How we secure personal data

Finalist takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. Our security measures meet the ISO 27001 standard, and we undergo annual audits by an external certified body.

If you believe your data is not properly secured or suspect misuse, please contact our customer service or email us at privacyofficer@finalist.nl.